We offer comprehensive customer service with every purchase because we care about our customers' complete satisfaction.
We offer the following satisfaction guarantees and warranties:
(Please note that this satisfaction guarantee and warranty only applies to purchases made at aoocci.pl.)
Satisfaction Guarantee
- If you are not completely satisfied with your purchase, you may return it within 60 calendar days of purchase.
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To request a refund or exchange, please click here.
- The satisfaction guarantee applies only to purchases at the aoocci.pl store.
Limited warranty
- We provide a 12-month warranty from the date of purchase, provided that our products are used as intended.
- If you believe that the item you received is defective, we will repair or replace the defective item or part under the terms of this Limited Warranty.
- Our warranty does not cover damage or destruction caused by misuse, modifications or improper maintenance.
- This limited warranty applies only to products purchased directly from us, unless otherwise required by law.
- We reserve the right to refuse to process complaints for products purchased from unauthorized sellers, including through unauthorized websites.
- We limit the duration of any implied warranties, including the warranties of merchantability and fitness for a particular purpose, to the duration of this limited warranty.
- To the extent permitted by law, we exclude all other warranties. Some states and countries do not allow limitations on implied warranties, so these limitations may not apply to you.
- Our exclusive liability for defects is limited to this Limited Warranty and does not include claims for consequential or incidental damages. Some states and countries do not allow the exclusion or limitation of liability for such damages, so this limitation may not apply to you.
- No one is authorized to create any other warranties on our behalf. This warranty gives you specific legal rights. You may also have other rights, which vary from state to state.